How To Fix: Common Errors With Import / Export Kit Feature

When using the Import / Export kit feature, you may occasionally receive an error message. Here is a list of common causes and possible solutions:

Import Error Causes

Import Error Causes	Possible Solutions
Invalid file type	Ensure you are uploading a .zip file extension
Corrupted file	Re-download your file and try again
Server is limited by file size (the file is too big to be uploaded)	Increase your upload limits on the server or contact your host
Unauthorized user (only Admin can use)	Login with Administrator credentials
User upload the file without the GUI could lead to an error	Only upload files via the GUI
Server cannot handle zip file	Install PHP zip on your server or contact your host
Memory limit on the server side	Increase PHP Max Post Size and Upload limits or contact your host
Timeout error – the import process is too long	Increase PHP Max Input Vars or contact your host
Another plugin caused an error	Disable all plugins and enable one by one to find the one causing the error

Export Error Causes	Possible Solutions
Memory limit in server side	Increase your memory limits on the server or contact your host
Timeout error – the import process is too long	Increase PHP Max Input Vars or contact your host
PHP zip extension in the site is not activated (usually it’s activated by default)	Install PHP zip on your server or contact your host

Share it on social networks

Join millions of professionals who use Elementor to build WordPress websites faster and better than ever before