Supporting You Every Step of the Way
Customer Experience
Worldwide Support
Customer Experience agents are located around the globe to ensure 24/7 availability.
Specialized Experts
Get fast and accurate responses from knowledgeable agents.
Continuous Improvements
Experience support that is constantly being adjusted to provide you with the best service.
Contact Support Whenever You Need
Ask questions about existing Elementor features and receive answers within hours. Chat live with our Support team 24/7. Our team can also offer hands-on support. Enjoy Premium Support on all Pro plans.
SUPPORT
How Can We Help You?
Want to get Elementor Pro?
Chat with our agents to get the answers to all your question so you can get your web creation started.
Tap into the Knowledge Base
Learn more about Elementor from our Help Center, Academy, FAQ and active community.
We’re Here to Help
From simple questions to complex issues, our team is here to help you build incredible websites and amplify your skills.
meet the team
Team: Tier 2 Customer Service
Super Power: Technical Issues
Ilija, Serbia Super Power: Technical Issues
Team: Tier 1 Customer Experience
Super Power: Editing Anything
Debbie, Israel Super Power: Editing Anything
Team: SME Group
Super Power: Styling Issues
Aljon, UAE Super Power: Styling Issues
Team: SME Group
Super Power: WooCommerce
Anatolii, Ukraine Super Power: WooCommerce
Team: Account and Billing
Super Power: Account Access
Micol , Israel Super Power: Account Access
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Supporting
You Better
Customer experience is a top priority, and we’ve used our user’s feedback to provide them with the support they need. Here’s what we’ve achieved so far:
Support
Agents Hired
92%
Ticket
Resolution Time
52%
response Time
reduced
93%
5 star
ticket ratings
58%
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Award Winning Team
Winner of the 2022 Stevie® Awards for Sales & Customer Service - in recognition of achievements in customer support.
See What Customers Have to Say
Customer Satisfaction
Laura
Sent via Dec. 10, 2021“I’m so indebted to you! I can’t thank you enough for the guidance. Truly. “ 
Helene
Sent via Dec. 6, 2021“Oh thank you so so much. I can cry of joy You light up my day. Merci beaucoup 🙂 “ 
Jeannie
Sent via Dec. 9, 2021“You are the best, Tal!!!!! I’d hug you if I could *hug*” 
Erin
Sent via Dec. 6, 2021“Thank you so much! Your screencast made that incredibly easy. Appreciate your assistance! Everything works exactly as we wanted now.” 
Lacie
Sent via Dec. 7, 2021“This is my third time asking for help with an issue. Without fail, you guys figure it out and do a great job explaining it/sending additional videos with even more helpful information. Ya'll are great! Thanks a bunch.” 
Primoz
Sent via Dec. 10, 2021“Your support team did an excellent job helping me out. They understood what my problem was and really made an effort to find a solution. Thanks, guys, you rock 🙂 “ 
Emil
Sent via Dec. 8, 2021“Support was excellent. Response time was quick and the solutions presented were thorough. Thank you, much appreciated!” 
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Need Help? Contact Us!
Want to get Elementor Pro?
Chat with our agents to get the answers to all your question so you can get your web creation started.
Tap into the Knowledge Base
Learn more about Elementor from our Help Center, Academy, FAQ and active community.